# CleoLead > CleoLead is an AI-powered CRM and sales automation platform that helps businesses automate customer engagement, lead generation, and multi-channel communication across Instagram, Facebook, Telegram, WhatsApp, and web chat. CleoLead replaces manual sales and marketing workflows with AI agents that handle prospecting, lead qualification, customer conversations, and follow-ups 24/7. Built for small and mid-size businesses, agencies, and SaaS companies that want to grow without hiring large sales teams. ## Key Features - [AI Sales Chat](https://cleolead.com/#features): AI chatbot that handles customer conversations on Instagram, Facebook, Telegram, WhatsApp, and website widgets with natural language understanding, product recommendations, and booking assistance. - [Lead Generation](https://app.cleolead.com): AI-powered lead sourcing via Hunter.io and Apollo.io with Ideal Client Profile (ICP) builder, prospect research, and personalized outreach. - [Multi-Channel CRM](https://app.cleolead.com): Unified inbox for Instagram DMs, Facebook Messenger, Telegram, WhatsApp, and web chat conversations with AI-assisted responses. - [Client Profiles](https://app.cleolead.com): AI-enriched client profiles with engagement scoring, sentiment analysis, purchase intent detection, and conversation history. - [RAG Knowledge Base](https://app.cleolead.com): Upload documents, PDFs, and web URLs to train the AI on your products, services, and FAQs for accurate customer responses. - [Campaign Management](https://app.cleolead.com): Create outreach campaigns with AI-generated personalized emails, A/B testing, and performance analytics. ## Use Cases - [Restaurant CRM](https://cleolead.com): Automate reservation inquiries, menu questions, and customer follow-ups across social media channels. - [Real Estate Lead Management](https://cleolead.com): Qualify property inquiries, schedule viewings, and nurture leads with AI-powered conversations. - [SaaS Customer Engagement](https://cleolead.com): Onboard users, handle support tickets, and reduce churn with proactive AI outreach. - [Agency Client Management](https://cleolead.com): Manage multiple client projects with separate AI personas, knowledge bases, and communication styles. - [E-commerce Sales](https://cleolead.com): Product recommendations, order tracking, cart abandonment recovery, and post-purchase follow-ups. ## Pricing - [Free Plan](https://cleolead.com/#pricing): 50 messages/month, 1 project, basic AI chat. - [Starter Plan](https://cleolead.com/#pricing): $29/month - 2,000 messages, 2 projects, Instagram and Facebook integration. - [Business Plan](https://cleolead.com/#pricing): $79/month - 10,000 messages, 5 projects, lead generation, all platforms, RAG knowledge base. - [Enterprise Plan](https://cleolead.com/#pricing): $199/month - 50,000 messages, unlimited projects, Apollo.io integration, priority support, custom AI training. ## Company - [About CleoLead](https://cleolead.com): Founded to help businesses automate sales and customer engagement using AI, without requiring technical expertise. - [Privacy Policy](https://app.cleolead.com/privacy-policy.html): GDPR-compliant data handling with end-to-end encryption for customer conversations. - [Terms of Service](https://app.cleolead.com/terms-of-service.html): Service terms and conditions. ## Technical - [API Documentation](https://cleolead-api-743703226990.us-central1.run.app/docs): RESTful API with OpenAPI/Swagger documentation for integrations and custom workflows. - [Web Chat Widget](https://app.cleolead.com): Embeddable AI chat widget for any website with customizable branding, colors, and behavior.